Office of the Queens Borough President, New York City Local Government
   Queens Borough President, Helen M. Marshall  

EMERGENCY SERVICES:
Crime
Protection from Crime
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SUSPICIOUS PACKAGES
For more information, see this Primer from the NYPD.

PRECAUTIONS AGAINST CRIME
Crime is an issue which deserves the attention of all citizens. You should take certain precautions to protect yourself and your home. Some suggestions are as follows:

  • Do not automatically open your door to salesmen or repairmen.
  • Keep outside doors locked.
  • Do not allow strangers to use your phone. Instead you can place the call for assistance for them.
  • If you receive many wrong number calls, contact the police.
  • When away from your home temporarily, be sure your house looks lived-in.
  • Do not leave keys under doormats or inside a mailbox, over a doorway or in other obvious places.
  • If you will be away from your home for a prolonged time, discontinue deliveries or notify the post office to forward your mail

SENIOR SECURITY SERVICES
The program helps alleviate the effects of crimes on older persons by providing:

  • Supportive counseling
  • Help for crime victims
  • Assistance with crime claims
  • Compensation Board applications
  • Window gate and lock installation for victims of forced entry
  • Transportation and escort to courts or medical facilities
  • Assistance is replacing stolen ID cards and other documents
  • Reinstatement of income entitlements
  • Legal assistance

The program also interacts with the Red Cross which provides emergency food, shelter and clothing. For more information, contact your local precinct affiliate:

Precincts 108, 114, 115
Peter Dellamonica Senior Center
23-56 Broadway
Astoria, New York 11106
1-718-626-1501

Precincts 102
Southwest Queens Senior Services
87-04 88th Ave.
Woodhaven, New York 11421
1-718-847-9200

Precincts 104 (Queens) and 83 (Brooklyn) - Border of Brooklyn & Queens
R B S C C Queens Multi-Service Center
76-01 Myrtle Ave.
Glendale, New York 11385
1-718-366-02006

Precincts 103, 105, 106, 113
Jamaica Service Program for Older Adults (JSPOA)
92-47 165th St.
Jamaica, New York 11432
1-718-657-6794

Precincts 110
Elmcor/LeFrak City Senior Center
96-08 57th Ave.
Corona, NY 11368
1-718-271-1225

Precincts 107, 109, 111
Pomonok Neighborhood Center
67-09 Kissena Blvd.
Flushing, New York 11367
1-718-591-6105

Precincts 100, 101, 112
JASA - Rego Park
97-45 Queens Blvd.
Rego Park, NY 11374
1-718-263-4700

PROJECT SAFE
This service provides emergency locksmith service to victims of robbery, burglary and family violence. Licensed locksmiths repair or replace broken locks or change cylinders for victims who have made a report to the Police. The locksmith service is free. The program also offers a higher quality cylinder for a slight fee.

Contact Project SAFE:
Weekdays from 8:00am - 5:30pm at 1-212-406-3010 or
24-hour Hotline at 1-212-577-7777.

PROJECT NECESSITY
Project Necessity provides disabled persons and persons 60 years of age and older who reside in Queens with in-home security devices. This includes locks and cylinders, Fire Department approved window gates, smoke detectors, wide-angle peepholes, burglar alarms and 911 hand alarms. Contact:

Queens Jewish Community Council
119-45 Union Turnpike, Lower Level
Forest Hills, NY 11375
1-718-544-9033

LEGAL SERVICES
Several organizations provide legal services free of charge to senior citizens who are financially needy. They handle cases related to landlord tenant conflicts, government benefit programs (Medicare, Medicaid, SSI, Food Stamps, etc.) and consumer and public utility disputes. Contact:

Community Advocacy Center
68-33 Fresh Pond Road
Ridgewood, NY 11385
1-718-497-3477

J.A.S.A .
Legal Services for the Elderly in Queens
97-45 Queens Boulevard - Suite 914
Rego Park, NY 11374
1-718-897-2515

Queens Legal Service Corp.
Long Island City Office
42-15 Crescent Street - 9th Floor
Long Island City, NY 11101
1-718-392-5646

Queens Legal Services
South Jamaica Office
89-02 Sutphin Boulevard
Jamaica, NY 11435
1-718-657-8611

Queens Volunteer Lawyers Project, Inc.
90-35 148th Street
Jamaica, NY 11435
1-718-739-4100

CONSUMER FRAUD
If you have a complaint regarding false or misleading advertising, or cases involving fraud, contact:

New York State Dept. of Law, Consumer Frauds & Protection
2 World Trade Center
New York, NY 10047
1-212-547-2100

Department of Consumer Affairs
120-55 Queens Boulevard - Room 301A
Kew Gardens, NY 11424
1-718-286-2990

Queens District Attorney Consumer Frauds Bureau
80-02 Kew Gardens Road
Kew Gardens, NY 11415
1-718-286-5910

An individual can sue for up to $2,000 in Small Claims Court without a Lawyer. Small Claims Court is located at:

Small Claims Court
89-17 Sutphin Boulevard
Jamaica, NY 11435
1-718-262-7135

A court clerk will be able to explain the procedure. A small filing fee of $5.84 is charged which includes the cost of mailing a notice of the claim to the defendant.

Hurricane Katrina
Relief and charity efforts for the victims of Hurricane Katrina began immediately after the hurricane devastated the Gulf Coast area. Shortly thereafter, web sites began to appear that solicited donations -- but did not help the victims. These sites also collected personal information and could be spreading computer viruses to unsuspecting users. These scams can also be perpetrated through email. As of now, these domains appear to be suspicious:

SCAMS:
katrinahelp.com
katrinacleanup.com
katrinarelief.com.

To ensure that your donations reach the victims of Hurricane Katrina and other natural disasters, please donate to a reputable charitable organization, such as the Red Cross.
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